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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up menu will show up. It offers elaborate info about all the actions that you can perform on the page in question. Each context menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive selection of tutorial videos clarifying how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you need, examine our comprehensive Frequently Asked Questions database, which contains questions asked by actual individuals and provides real solutions. We frequently "revamp" our Frequently Asked Questions database with new entries in order to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can contact our great team of client support engineers available 24/7/365 and eager to help you with any issue. Each trouble ticket you submit will be responded to within 60 minutes (the average support ticket response time is approximately twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 305931

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com